Case Studies

Technical Writing

Job Aids

I created these just-in-time job aids to support the incremental rollout of a custom, complex, web-based grant administration tool.

Each job aid supports a distinct process and is designed to be used independently of the others (since each task may be carried out by a different person).

The cohesive look and feel of this series helped establish a brand that was easily recognizable and provided the opportunity to present similar types of information consistently.

Viewing the Job Aids

Depending on your browser, you may need to mouse over the bottom of each document to view the Zoom and Download buttons.

This solution has been tested in the Firefox, Safari and Chrome browsers only. If you cannot view the PDF, please click here to download it.

This solution has been tested in the Firefox, Safari and Chrome browsers only. If you cannot view the PDF, please click here to download it.

This solution has been tested in the Firefox, Safari and Chrome browsers only. If you cannot view the PDF, please click here to download it.